📞 Contact Us - Grandma Beauty

We’re always here (unless it’s Sunday or someone’s baking).

🧾 Business Contact Details

• Registered Name: Grandma Beauty

• Location: Mississauga, Ontario, Canada

• Email: support@grandmabeauty.com

• Phone (Urgent Only): +1 647 674 0421

• Business Hours: Monday to Saturday, 10:00 AM - 6:00 PM (EST)

• Response Time: 24–48 hours (excluding Sundays and public holidays)

📌 Note:
All inquiries are handled via email for tracking and quality purposes.
Phone support is for urgent order-related issues only.
We do not process service requests via Instagram, TikTok, or other platforms.

📦 For Order Issues

Please email us and include:

• Your order number

• The full name used at checkout

• A short description of the issue (photos welcome and appreciated)

We take every concern seriously - like Grandma takes her tea. With care, warmth, and no shortcuts.

💬 For General Questions

We're happy to help with:

• Shipping times and delivery zones

• Product ingredients, how-to-use tips, or anything skincare-related

• Our brand mission or Grandma’s origin story (Spoiler: yes, she's real)

All customer support is provided by Grandma Beauty, a Canadian-owned business.
We comply with all Google Merchant Center and Shopify customer communication policies, including transparent return procedures and timely support.

🪑 You're not just contacting a store - you're stepping into Grandma’s world.
And around here, everyone gets treated like family.