Shipping policy

📦 Shipping Policy - Grandma Beauty

Last updated: May 18, 2025

At Grandma Beauty, we’re all about flawless skincare - and smooth, transparent delivery. We currently ship within the United States and Canada, with full tracking and clear expectations.

🕒 Order Processing

  • Orders are processed within 1–2 business days (Monday to Friday, excluding holidays)

  • Once shipped, you’ll receive a confirmation email with tracking info

  • You deserve to know where your glow is - every step of the way

🚚 Delivery Options & Timeframes

Shipping speed depends on the product’s origin (domestic or international). All shipments include tracking numbers.

📍 Domestic Fulfillment (From warehouses in the US or Canada)

Shipping Method Estimated Delivery Cost
Standard Shipping 3–7 business days Free
Priority Shipping 3–7 business days $4.99

⚠️ Both methods usually arrive within the same window - but priority may offer faster handling or better tracking.

🌍 International Fulfillment (Products shipped from overseas)

Shipping Method Estimated Delivery Cost
Priority Shipping 6–10 business days $6.99
Standard Shipping 10–25 business days Free

International orders may face customs delays. Don’t worry - tracking is always included.

✈️ Carriers We Use

We partner with trusted logistics providers, including:

  • USPS

  • UPS

  • Canada Post

  • DHL

  • Other verified carriers, depending on warehouse and region

🗺️ Delivery Regions

We currently ship to:

  • All U.S. states

  • All Canadian provinces

❌ We do not ship to:

  • P.O. Boxes

  • APO/FPO addresses

  • Countries outside North America

📌 Please double-check your shipping address before placing an order. Typos delay beauty.

🧾 Customs & Duties

For items shipped from outside your country:

  • Orders may be subject to import duties/taxes

  • These charges are the customer’s responsibility

  • We are not liable for delays caused by customs clearance

😵💫 Lost, Delayed, or Ghosted Packages?

If your order is:

  • Stuck in transit

  • Marked as delivered but MIA

  • Showing no movement for 7+ days

📧 Email us: support@grandmabeauty.com
We’ll investigate with the carrier - the Grandma way: fast, fair, and with feeling.

💌 Final Word from Grandma

We care about your skin - and your package.
Every order is packed with precision, intention, and (probably) good vibes.
Wherever it starts, we’ll do our best to get it to you safely.